Returns & Exchanges

At Dixxon Flannel Company, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't the perfect fit or style, we offer a straightforward return and exchange process within 30 days of delivery for items in original, unwashed condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and packing slip, which will be sent directly to your email address.

• 3.
  Package Your Gear

  Securely pack your items with all original tags attached and include the packing slip before dropping the package off at any authorized carrier location.

• 4.
  Processing & Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.